Privacy Policy

This version (Version 5.146) is effective as of November 10th, 2023. Source: hazwoper-osha.com/privacy-policy

Overview

At HAZWOPER OSHA, we pride ourselves on our commitment to protecting your privacy. Our data governance and privacy policies reflect our company's values and how we strive to maintain your privacy.

This Privacy Policy (the “Policy”) discloses the privacy practices of HAZWOPER OSHA Training, LLC. (“HAZWOPER OSHA”), referred to collectively as “we,” “us,” “our”. This Policy governs how we use and protect personal information that we collect when you visit our website, use our services, or otherwise engage with us. Any practices or points that are specific to HAZWOPER OSHA are also clearly marked out in this Policy.

About Us

HAZWOPER OSHA Training, LLC is a limited liability company registered in California, with a principal office at located at 11901 Santa Monica Blvd. Suite # 414, Los Angeles, CA 90025, United States of America.

Questions or Concerns: Contact Us

If you have any questions about this Policy or questions or complaints about our privacy practices, please contact us using the details below:

FAO Data Protection Officer
Address: HAZWOPER OSHA Training, LLC., 11901 Santa Monica Blvd. Suite # 414, Los Angeles, CA 90025, USA
Email: info@HAZWOPER-OSHA.com

The contact information above should also be used for communications relating to exercising the rights described in section 6.2 below.

1. Information We Collect

We collect personal information in the following ways:

1.1 Information that you provide to us directly

We gather information that you provide to us when you:

• purchase products or services from us
• subscribe to our newsletters and mailing lists
• participate in promotional offers (such as a trial membership) and other promotions, competitions or prize drawings
• fill in forms, conduct searches, post content on the website, respond to surveys, or use any other features of our websites
• make an inquiry, provide feedback, submit correspondence, or make a complaint over the phone, by email, on our website or by post
• register for, and update an online account with us (including if you access through Facebook, LinkedIn, Twitter, Google, or an open IP provider)
• register to, present at, and/or attend, our events and seminars, scan your attendance badge at any of the booths at our seminars/events, or at our booths when we are present at someone else's seminar/event
• enter into a contract with us
• sign up for job alerts on our websites, submit a job application, a Resume, cover letter, or social media profile to a job vacancy, attend an interview, assessment, or meeting
• contact other users on the websites, e.g. on the HAZWOPER OSHA Community website
• ‘follow’, ‘like’, post to, or interact with, our social media accounts, including Facebook, LinkedIn, Twitter, Pinterest, Instagram, Whatsapp or any other public social media platform
• contribute content and information about yourself in the course of your use of social and sharing features in our websites, services or products that make users' content and information available to the public or to specific groups, such as others who use those features

The information you provide to us will include (depending on the circumstances):

• Identity and contact data: title, names, addresses, email addresses, phone numbers or your signature.
• Account profile data: a username/display name, password, user preferences and, if you sign up through a social media account, certain information about that account.
• Seminar registration details: the company/organization you work for, job title/position, language preferences, your name, your email, your age, your gender, your job function, your experience, your opinions and why you are attending the seminar and what you hope to learn, your accessibility needs.
• Financial data: payment details, which may include billing addresses, credit/debit card details and bank account details.
• Employment and background data: if you apply for employment on our sites, your academic and work history, qualifications, skills, projects and research that you are involved in, references, proof of your entitlement to work in the relevant city/state, your social security number, your passport or other identity document details, your current level of remuneration (including benefits), and any other such similar information that you may provide to us.
• Visual and audio information about yourself: e.g. a photo or video footage, or sound recording.
• Your preferences: information about your preferences, interests, industry focus, community choices, and other customer profile information.
• Sensitive information: information about your race or ethnicity, religious beliefs, sexual orientation, health and whether or not you have any disability. You can find out more about how we use sensitive information below in the “Special Categories of Data” section.
• Any other information that you choose to share with us: for example, any information that you provide via correspondence, when you fill out our survey(s), that you share via our website or social media accounts linked to our website, or any information that you choose to provide in person at events, meetings, or over the phone.
• Mobile application: when you use the LMS service, we automatically collect information on the type of device you use and your operating system version.

1.2 Information we collect through technology related to our products and services

Some of our products and services collect information about system and product data. We use this information to manage and administer our products and services, to issue updates and new versions, testing and monitoring services that we provide, enhancing our products and services, and improving and targeting our communications with you.

Our mobile apps may collect information about your geo-location data in order to provide you with seminar services near you. You can switch off geo-location functionality for our mobile apps on your device.

1.3 Information we collect through online technology

Technologies such as cookies, beacons, tags, local storage, and scripts are used by us and our affiliates, and other companies, such as third party technology service providers and web analytics providers. These technologies make it easier for you to navigate our website and to help us manage the content on our website and are used to analyze trends, administer the sites, track users' movements around the site (including which site you clicked from to arrive at our site), and gather demographic information about our user base.

We use cookies to ensure that you get the most out of our website. Cookies are small amounts of information in the form of text files which we store on the device you use to access our website. Cookies allow us to monitor your use of the software and simplify your use of the website. We use cookies for authentication, to remember users' settings, and to improve user experience and the overall quality of our service.

1.4 Information from other sources

In certain circumstances, we will receive information about you from other sources, including third parties. For example, we may receive personal information from any of the following, who may be based inside and/or outside the United States of America:

• Other website users.
• Event attendees.
• Your agents or representatives who are acting on your instructions.
• Commercial contact lists that we acquire from other organizations.
• Organizations that we acquire or merge with.
• Organizations with whom we provide co-branded events, websites, products, and services.
• Fraud detection agencies.
• Your current and former employers, recruitment agencies, and referees.
• Service providers including our website developers, IT support providers, cloud services providers, payment services providers, billing service providers, contractors, consultants, advertising agencies and platforms, digital performance monitoring and management providers, advertising analytics providers, marketing and sales service providers, user experience testing platforms, B2B contact databases, recruitment agencies, survey tool providers, customer relationship and customer support service providers, event ticket retailers, event management platform service providers, customer identity account management providers, HR service providers, couriers, instant messaging service providers.
• Social media plugins. By providing your social media account details you are authorizing that third-party provider to share with us certain information about you.
• Publicly available sources such as LinkedIn, Facebook, and Twitter.

We might also receive information about you from other third parties if you have indicated to such third parties that you would like to hear from us.

1.5 Special categories of data

Special categories of particularly sensitive personal information require higher levels of protection. These so-called “special categories of data” include details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. Depending on the circumstances, we will also collect information about criminal convictions and offenses.

We need to have further justification for collecting, storing and using this type of personal information. We process special categories of personal information in the following circumstances:

• in limited circumstances, with your explicit written consent
• where it is necessary to carry out our legal obligations or exercise rights in connection with employment
• where it is necessary for reasons of substantial public interest, such as for equal opportunities monitoring
• where it is necessary in relation to legal claims
• where it is necessary to protect your interests (or someone else's interests) and you are not capable of giving your consent
• where you have already made the information public.

For example, we will collect special categories of information when you apply to work for us (for diversity and equal opportunities records, to support your needs and facilitate access to our premises, and to carry out background checks); or when you attend our events, visit our premises, or apply for a diversity and inclusion scholarship from us to attend one of our seminars.

In limited circumstances, we may request your written consent to allow us to use certain particularly sensitive data. If we do so, we will provide you with full details of the information that we would like and the reason we need it, so that you can carefully consider whether you wish to consent.

2. Using Personal Information

2.1 How we use information we collect

We use your information to: provide access to our website in an optimal and personalized manner; register and maintain your HAZWOPER OSHA account; process and fulfill orders for products and services; process and facilitate transactions and payments; monitor account use to ensure compliance with our end-user agreements; enable communication with other website users and clients; manage our relationship with you, including notifying you of changes to our terms of service or privacy policy; support your participation in social features; conduct business with you or your employer; provide customer service and support; enable participation in prize drawings, competitions, and surveys; work with you on projects; provide access to and administer internship programs; process recruitment and job applications; carry out marketing and share news about products or services; deliver relevant website content and advertisements and measure their effectiveness; interact with users on social media platforms; conduct data analytics to improve our website, products, and services; make suggestions and recommendations via selected third parties; carry out marketing research and user testing; protect against fraudulent, unauthorized, or illegal activity; and comply with our policies, procedures, and legal obligations.

We use your information for these purposes on the basis of: your consent (where requested); performance of your contract with us; compliance with a legal or regulatory obligation; or our legitimate interests (or those of a third party).

2.2 Legitimate interests

In certain circumstances we may use your personal information to pursue legitimate interests of our own or those of third parties: our legitimate business interests in conducting and managing our business and our relationship with you. Where we use your information for our legitimate interests, we take into account any potential impact on you, and won't use your information if we believe your interests should override ours, unless we have other grounds to do so.

3. How We Share and Disclose Personal Information

We consider your personal information to be a vital part of our relationship with you and do not sell your personal information to third parties. There are, however, certain circumstances in which we may share your personal information with certain third parties, as follows:

• Other website users and clients who use our websites and/or applications to communicate or otherwise interact with you.
• Sponsors, partners and collaborators, including sponsors of our events, products or services, and organizations with whom we host co-branded events.
• Our service providers who are acting as processors and who assist us with our administrative or business functions, or in the provision of any of our products/services to you.
• Wholly owned subsidiaries, and foreign offices, of HAZWOPER OSHA Training, LLC., including those based in the USA, EU, and Middle East.
• Regulators and governmental bodies like the IRS and other authorities and regulators.
• Marketing parties which are any selected third party that you consent to our sharing your information with for marketing purposes.
• Any prospective buyer of our business or assets, only in the event that we wish to sell any part of our business or assets.
• Other third parties including legal, professional or other advisors, regulatory authorities, courts, law enforcement agencies and government agencies where necessary to enable us to enforce our legal rights, or to protect the rights, property or safety of our employees or where such disclosure may be permitted or required by law.

4. How We Look After Your Personal Information and How Long We Keep It

4.1 Security

We use administrative, technical, and physical safeguards to protect the security, confidentiality, and integrity of personal data against loss, misuse and unauthorized access, disclosure, alteration, and destruction. We also operate a policy of “privacy by design” by looking for opportunities to minimize the amount of personal information we hold about you. Safeguards include: physical security of our offices and equipment; standard security protocols such as SSL encryption for sensitive data; data protection policy and training for employees; and limiting access to personal information to those who need it.

4.2 Retention

We will keep your information for as long as is necessary to provide you with the services that you have requested from us or for as long as we reasonably require to retain the information for our lawful business purposes. We operate a data retention policy and look to find ways to reduce the amount of information we hold about you and the length of time that we need to keep it.

4.3 Help keep your information safe

You can help by: choosing a strong account password and changing it regularly; keeping login details confidential; logging out after use, especially on shared computers; informing us of any suspected account compromise; keeping devices protected with updated software and anti-virus; and being vigilant to fraudulent emails (legitimate emails from us come from an address ending in @hazwoper-osha.com).

5. International Transfers of Your Information

HAZWOPER OSHA is based in the United States of America. Our offices are located in the United States, the United Kingdom, and the Middle East, and our servers are located in the United States. If you reside in the European Union, your personal data will be processed outside of the European Economic Area (EEA); we take steps to ensure it is adequately protected, including via approved international data transfer agreements and mechanisms such as the European Commission's Standard Contractual Clauses. We may transfer your personal information to countries in North America and Asia. Contact us using the details in this Policy for more information on the specific mechanism used when transferring your data out of the EEA.

6. Your Rights: Access and Accuracy, Updating, Correcting, or Deleting Information

6.1 Your rights – summary

You have certain rights in respect of the information that we hold about you, including the right to: be informed of how we use your information; ask us not to process your data for marketing; request access to information we hold about you; request correction of inaccurate or out-of-date information; withdraw consent for uses based on consent; object to processing based on our legitimate interests; receive a copy of your information in a portable format; and, in certain circumstances, ask us to limit, cease processing, or erase information we hold about you.

6.2 How to exercise your rights

You may exercise your rights above by contacting us using the methods outlined in the “Contact Us” section above and we will comply with your requests unless we have a lawful reason not to do so. You can opt out of marketing by updating your account settings or following opt-out instructions in any newsletter or communication. You can opt out of Google Analytics data collection using the tools Google provides.

6.3 What we need from you to process your requests

We may need to request specific information from you to help us confirm your identity and enable you to exercise the rights set out above. You will not have to pay a fee to exercise these rights, unless your request is clearly unfounded, repetitive, or excessive. We will try to respond to all legitimate requests within one month.

7. Children's Privacy

Our website is not intended for children. We do not knowingly collect or maintain the personal information of children under the age of 13, and in some jurisdictions under the age of 16. If we learn that we have collected personal information of children under the applicable age, we will take appropriate steps to delete that data.

8. Sharing Data with Third Parties

You might provide personal information directly to third parties as a consequence of your interactions with our website and other services. Our website may contain content and links to other third-party websites, plug-ins, and applications that are operated by third parties that may also operate cookies. We don't control these third-party websites or cookies and are not responsible for their privacy statements; this Privacy Policy does not apply to them. If you do not want us to share your personal information with these companies, contact us using the methods described above.

9. For California Residents: Your Privacy Rights and Do Not Track Disclosure

HAZWOPER OSHA's policy is to share your personal information only if you have given us your consent. After obtaining such consent, HAZWOPER OSHA may provide business partners with contact details for direct marketing purposes. If you no longer wish your information to be shared, let us know and we will prevent disclosure of your information to such business partners free of charge.

California law requires us to let you know how we respond to web browser Do Not Track (DNT) signals. We do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers at this time.

10. Changes to this Privacy Policy

Please note that this Policy may change from time to time. We will not reduce your rights under this Policy without your consent. If we make any material changes we will notify you by email or by means of a notice on this website prior to the change becoming effective.

This page reproduces HAZWOPER OSHA Training, LLC's Privacy Policy in full because it governs data collected through moldtraining.us enrollments. For questions, contact info@hazwoper-osha.com or call 1-866-429-6742.